Terms & Conditions

Effective Date: October 11, 2026

Welcome to Fashioniya. These Terms & Conditions govern your access to and use of our website, https://fashioniya.store, and the purchase of products offered through our website.

Fashioniya is an online clothing store offering ladies’ clothing, jeans, and other fashion products. By accessing our website, placing an order, or purchasing any product from us, you agree to these Terms & Conditions. Please read them carefully before using our website.

1. Business Information

Business Name: Fashioniya
Owner: Priyanka Kumari
Website: https://fashioniya.store
Email: priyankakumari000999000@gmail.com
Phone: +91 8409611853
Business Address: Laxmipur Sayat, Raghopur, Supaul, Bihar – 852111, India

2. Eligibility to Use the Website

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law. If you are purchasing on behalf of another person or entity, you confirm that you are authorized to do so.

You agree to use our website only for lawful purposes and in accordance with these Terms & Conditions.

3. Products and Descriptions

Fashioniya offers ladies’ clothing, jeans, and other fashion products as displayed on our website.

We make reasonable efforts to provide accurate product descriptions, images, sizes, colours, prices, and other details. However, slight differences may occur due to photography, lighting, screen settings, or the display capabilities of different devices.

Customers are encouraged to review product details, size information, available options, and descriptions carefully before placing an order.

If a product is materially different from its description or is damaged, defective, or incorrect, the matter will be handled in accordance with our Return & Refund Policy and applicable law.

4. Product Availability

All products are subject to availability. We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.

If a product becomes unavailable after an order has been placed, we may contact the customer to explain the situation and arrange an appropriate resolution, including a refund where applicable.

5. Pricing and Payment

Product prices will be displayed on the website at the time of purchase. Applicable shipping charges, taxes, or other charges, where relevant, will be shown during checkout or otherwise disclosed as required by law.

We make reasonable efforts to ensure that pricing information is accurate. If a material pricing error is identified, we may contact the customer before processing the order further.

Payments may be accepted through the payment methods made available at checkout, which may include online payment options or Cash on Delivery (COD), if offered.

Online payments are processed through the applicable payment service provider. Fashioniya does not request customers to share their UPI PIN, card PIN, passwords, or OTPs with our customer support team.

An order may be held for verification if a payment is pending, unsuccessful, or requires additional confirmation.

6. Order Placement and Acceptance

Placing an order on our website constitutes a purchase request. An order confirmation message does not necessarily mean that the order has been finally accepted or dispatched.

We reserve the right to cancel or decline an order where reasonably necessary, including in cases of product unavailability, incorrect pricing, suspected fraudulent activity, incomplete information, payment issues, or delivery restrictions.

If an order has been paid for and is subsequently cancelled by us, any eligible refund will be processed in accordance with our applicable policies and legal obligations.

Customers are responsible for providing accurate contact, billing, and delivery information.

7. Order Cancellation

Customers may request cancellation before their order is dispatched. Cancellation requests are subject to the order’s processing and dispatch status.

Once an order has been dispatched, cancellation may not be possible. Any applicable cancellation and refund request will be handled according to our Cancellation Policy and Return & Refund Policy.

Please review our Cancellation Policy for further details.

8. Shipping and Delivery

Orders are generally processed within 1–3 business days after order confirmation and payment verification, where applicable. Delivery is generally expected within 3–7 business days after dispatch, depending on the delivery location and courier service.

These timelines are estimates and may be affected by public holidays, weather, courier disruptions, remote delivery locations, or other circumstances beyond our reasonable control.

Customers must provide a complete and accurate delivery address and remain available to receive their orders.

For additional information, please review our Shipping & Delivery Policy.

9. Returns, Replacements, and Refunds

Eligible returns, replacements, and refunds are governed by our Return & Refund Policy.

Customers should review the product details and size information before purchasing. If a product is damaged, defective, incorrect, or materially different from its description, customers should contact us within the timeframe specified in our Return & Refund Policy.

Approved refunds will be processed through the applicable payment method or another lawful method, as appropriate. The time taken for the amount to reflect in the customer’s account may depend on the payment provider or bank.

Nothing in these Terms & Conditions is intended to limit any consumer rights that cannot legally be excluded.

10. Customer Responsibilities

When using our website, you agree:

  • To provide accurate and complete information when placing an order.
  • To use the website only for lawful purposes.
  • Not to submit false, fraudulent, or misleading orders.
  • Not to interfere with the website’s operation, security, or functionality.
  • Not to attempt unauthorized access to our systems or other customers’ information.
  • To contact us promptly if you identify an issue with your order or payment.

We reserve the right to take appropriate action in response to suspected misuse, fraud, or unlawful activity, subject to applicable law.

11. Intellectual Property

Unless otherwise stated, the content displayed on the Fashioniya website, including text, logos, graphics, product presentation, design elements, and other materials, is owned by Fashioniya or used with appropriate permission.

You may not reproduce, distribute, modify, publish, or commercially use website content without prior authorization, except where permitted by applicable law.

12. Third-Party Services and Payment Providers

Our website may use third-party services, including payment gateways, courier companies, analytics tools, or other service providers.

These providers may operate under their own terms, policies, and privacy practices. Fashioniya is not responsible for independent third-party systems beyond our reasonable control, but we will make reasonable efforts to assist customers with order-related issues.

The availability and operation of third-party services may change from time to time.

13. Privacy and Personal Information

We collect and use customer information as necessary to process orders, arrange delivery, respond to enquiries, provide customer support, and meet legal obligations.

Personal information will be handled in accordance with our Privacy Policy and applicable data protection laws.

By using our website, you acknowledge that your information may be processed for legitimate business purposes as described in our Privacy Policy.

14. Website Availability and Accuracy

We aim to keep our website accessible and its information accurate. However, uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable due to maintenance, technical issues, security updates, or circumstances beyond our control.

We reserve the right to update website content, product listings, features, and functionality when necessary.

15. Limitation of Liability

To the extent permitted by applicable law, Fashioniya will not be liable for indirect or consequential losses arising from temporary website interruptions, third-party service disruptions, or delays caused by circumstances beyond our reasonable control.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including any applicable consumer protection rights.

16. Indemnity

You agree not to misuse our website or engage in unlawful activity that causes loss or damage to Fashioniya or other parties.

To the extent permitted by applicable law, you may be responsible for losses directly arising from your unlawful conduct, fraud, or material breach of these Terms & Conditions.

17. Changes to These Terms & Conditions

Fashioniya reserves the right to revise these Terms & Conditions when necessary. Updated terms will be published on this page along with the revised effective date.

Your continued use of the website after changes are published will be subject to the revised terms, to the extent permitted by applicable law.

18. Governing Law and Dispute Resolution

These Terms & Conditions will be governed by the laws of India.

Any dispute arising from the use of our website or the purchase of our products will be addressed in accordance with applicable Indian law. Nothing in this section restricts any consumer’s right to approach a competent consumer forum or other authority where permitted by law.

19. Contact Information

If you have questions about these Terms & Conditions, an order, a payment, or our products, please contact us:

Fashioniya
Owner: Priyanka Kumari
Website: https://fashioniya.store
Email: priyankakumari000999000@gmail.com
Phone: +91 8409611853
Address: Laxmipur Sayat, Raghopur, Supaul, Bihar – 852111, India

We will make reasonable efforts to respond to your enquiry and assist you.

Thank you for choosing Fashioniya. We appreciate your trust in our business.