Fashioniya is an online clothing store offering ladies' clothing, jeans, and other fashion products listed on our website. Our aim is to provide customers with a convenient online shopping experience.

We offer ladies' clothing and jeans. Available products, styles, sizes, colours, prices, and other details can be found on the respective product pages.

Visit the relevant product page to review its description, available sizes, colours, price, and other listed specifications before placing your order.

Minor differences in colour or appearance may occur because of lighting, photography, screen settings, or device displays. Please review the product description carefully before purchasing.

Browse our website, select your preferred product and available options, add the item to your cart, enter the required delivery details, and follow the checkout instructions to place your order.

Order confirmation depends on successful order submission and payment verification, where applicable. Please check the confirmation information provided after checkout and contact us if you need help verifying your order.

Customers can use the payment methods displayed at checkout. Available options may include UPI, debit cards, credit cards, net banking, or other supported methods, depending on the payment services enabled on our website.

Please allow time for the transaction status to update. If your order remains unconfirmed, contact us with the relevant order details and payment reference, if available. Do not share your OTP, UPI PIN, password, or card PIN.

You may request cancellation before dispatch. Once an order has been dispatched, cancellation may not be possible. All requests are handled according to our Cancellation Policy.

Delivery time depends on the destination, order processing, courier operations, and other factors. Please refer to our Shipping & Delivery Policy for the applicable processing and estimated delivery timelines.

Where tracking is available, relevant tracking information may be provided using the contact details associated with your order. You can also contact our support team for help with delivery updates.

If your order has not arrived within the estimated delivery period, please contact us with your order ID. We will make reasonable efforts to assist you with the delivery status.

Contact us as soon as possible and provide your order ID, a description of the issue, and supporting photographs where appropriate. Your request will be reviewed according to our Return & Refund Policy.

Returns are subject to the eligibility conditions and request period specified in our Return & Refund Policy. Please review that policy before submitting a return request.

Contact us with your order ID and the reason for your request. Once the request is reviewed and approved where applicable, the refund will be processed according to our Return & Refund Policy.

After an eligible refund is initiated, the time taken for the amount to appear in your account depends on your bank, payment method, and payment service provider. Contact us if you need help checking your refund status.

Refunds for eligible prepaid orders are generally initiated to the original payment method, wherever supported. The applicable refund conditions are explained in our Return & Refund Policy.

We aim to handle customer information responsibly. Please review our Privacy Policy for information about the collection, use, and handling of personal information.

You can contact us by email at priyankakumari000999000@gmail.com or call us at +91 8409611853. Please include your order ID when asking about an existing order.